Privacy statement

VICI Valco Instruments Co. Inc. respects your privacy and is committed to protecting all personal information shared with us. This Privacy Statement describes the practices and policies in place for safeguarding information that may be gathered and used during visits to our Web site. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of the Privacy Statement.

Visitors can utilize most of the features of vici.com without giving any personal information. This policy describes how we collect and use personal information when such information is required to provide services or support requested by users of the site.

Who is collecting the information?

VICI Valco Instruments Co. Inc. is collecting information on this Web site as outlined in this privacy statement.

What information do we collect?

Unless you have logged in as a registered user, when you browse our website, you do so anonymously. Some information is collected and stored automatically for our site traffic analysis, but this information does not identify you personally. Such information includes:
  • Date and time of visit
  • Visitor's domain name (but not the e-mail address)
  • Visitor's IP address (the internet address of your computer)
  • Information on which files are viewed
  • Name and release number of the visitor's browser and operating system
  • Address of the Web site that linked to vici.com (referrer URL)

However, if you contact us with a question, your e-mail address will be requested so that we may respond. In addition, if you become a registered user with permission to conduct on-line purchases, you will be asked to volunteer personal information such as your name, email, shipping address, telephone number, and credit card information. This information may be shared among our affiliated organizations (VICI Metronics, VICI Precision Sampling, etc.) if they are responsible for fulfilling portions of your order. We may also disclose information if legally compelled to do so, but we do not rent, sell, exchange or in any other way provide personally-identifiable information to any third-party organization.

Review of personal information

Registered users will have access to all information that we maintain about them, such as unique identifier information (e.g., user name, customer number, password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases), and contact information (e.g., name, address, phone number).

Use of cookies and tracking technology

A cookie is a small data file that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot be used to read data off your hard disk or read cookie files created by other sites, and the only personal information a cookie can contain is information you supply yourself.

Some web sites use cookies to store information about you, your preferences, or the pages you last visited, in order to personalize your next visit or suggest other products you might like to purchase. Vici.com does not do that, but the shopping cart process does require the use of cookies to record session information.

Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. If you have cookies disabled in your browser, all the information at vici.com except prices will be available to you, but you will not be able to utilize the shopping cart features of our site.

Security of communications

The possibility exists for unauthorized individuals to intercept any email message sent over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site to minimize this possibility. We use e-mail forms to allow our customers to ask questions about our products and services. These are hosted on a secure server. We are not responsible for the privacy of e-mail messages except those stored in our system.

Online Shopping

When processing your credit card payment, we will ask for the card type, number, expiration date, and your card's billing address. We will transmit credit card numbers in an encrypted format using industry-standard, SSL (secure socket layer) encryption. When a credit card transaction is completed, we will discard your credit card number on the Internet server.

Links to other sites

Our web site provides links to web sites of distributors and to others holding potential value to visitors to vici.com. Users are encouraged to review the privacy policy of each linked site before sharing personal information.

Opting out of telephone communication

Persons who supply us with their telephone numbers on-line may receive calls from us regarding response to their information requests or to orders they have placed on-line. If you do not wish to receive telephone calls, please let us know by calling us by at (713) 688-9345.

Changes in our privacy policy

From time to time, we may use customer information for new, unanticipated uses not covered by this policy statement. If our information practices change at some time in the future, we will post the policy changes to our web site to provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at this web site periodically. You may prevent your information from being used for purposes other than those for which it was originally collected by writing to us at the contact address below.

If you have questions about our privacy policy, or feel that this site is not following its stated information policy, please contact us.

VICI Valco Instruments Co. Inc.
PO Box 55603
Houston, TX 77255
Contact: Mollie DeFrancesco
Telephone: (713) 688-9345

This privacy statement was last modified on May 27, 2004.